Help is on The Way Not sure how to fit that difficult corner? Need some special attention on an order? DeWils’ Customer Service staff, Dennis, Tom and Jim are all long–time employees that started out working for years in the factory, and because they have built DeWils’ product they know it, inside and out. These guys are product specialists with complete knowledge and expertise in all aspects of the construction, design, material usage, finishing and production time of DeWils cabinetry. A direct line gets you answers fast, no voice tree, no faxing. And best of all, qualified customer service people who give an honest response you can count on. Get the answers you want, when you need them. “Why DeWils? The answer is, they are the easiest to deal with. Their customer service guys are far and away the best. They know the product and can usually answer your questions on the spot, and if you need help with a design issue they know more about the product than anyone.” Allan Lemone Dennis Erickson
Jim Dawkins Starting in 1991, Jim has worked in sanding, shipping and was assembly foreman before moving into the Customer Service position. As DeWils’ Customer Service Rep for Horizons he is able to assist customers with any questions or challenges they may face. Tom Spreng Tom Spreng began his career with DeWils in 1970. From cutting doors to department supervisor Tom has a complete production experience of DeWils’ product. As product engineer, he creates specialty drawings for non–standard cabinets.
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Dennis started with DeWils in 1972. His job titles have covered a broad spectrum of work in the factory, from hand–wiping stains, building face frames to lead man of the finishing department, foreman of assembly, then ultimately moving to Customer Service in 1991.
